FAQs for Providers
How can I join Empty Chair as a provider?
Register on our website and complete the verification process. Once approved, complete the onboarding process and start connecting with patients.
What are the benefits of partnering with Empty Chair?
By joining our platform, providers gain exposure to a wider patient base, enjoy more efficient operations, and have the opportunity to generate more revenue. Additionally, partners benefit from flexible scheduling and a streamlined payment process.
What are the requirements to be accepted as a provider on Empty Chair?
To join our network, providers must have a valid state license, be located in South Florida, and possess a 4-5 star rating on Google. Additionally, providers must successfully pass our interview and verification process. These criteria ensure we maintain high standards of quality and trust for our users.
Is there a fee to list my services on Empty Chair?
For detailed information on fees and commissions, please refer to our provider partnership terms.
How do I get paid for services rendered?
Payments for services rendered are processed through the app and are typically completed within 10 days of the procedure being performed. This ensures a timely and secure transaction for all our providers.
Can I set my own prices for services?
Yes, providers have the flexibility to set their own discounted prices for the services they offer to attract and retain patients.
How does Empty Chair ensure quality care for patients?
We vet all healthcare providers and uphold them to high standards, including a 'yellow card' system for monitoring behavior and performance. Additionally, we encourage and value patient feedback to continuously maintain and enhance our high service standards.
What kind of support does Empty Chair offer to providers?
We provide technical support, marketing assistance, and operational guidance to optimize your practice.
How can I manage my appointments through Empty Chair?
Our provider dashboard offers an intuitive scheduling system for managing appointments efficiently and currently support Dentrix, Eaglesoft, Opensoft, and Easy Dental.
How does Empty Chair handle patient-provider disputes?
We have a dedicated support team to assist with any issues or disputes between patients and providers.